Customer Service Manager
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| Company Name | Middleman Business |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 10 Year+ |
Job Overview
Middleman Business is seeking a Customer Service Manager to join their team in Dubai. This is a full-time, build-phase opportunity.
Company Overview
Middleman Business is a Dubai-based strategic brokerage firm operating at the intersection of capital, businesses, and long-term partnerships. They facilitate structured transactions, strategic alignments, and cross-border opportunities, prioritizing long-term value.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 10 Year+
Key Responsibilities
- Manage and oversee all customer service operations.
- Develop and implement customer service strategies.
- Ensure high levels of customer satisfaction.
- Handle customer inquiries and resolve issues.
- Train and mentor customer service staff.
- Contribute to the build phase of the company.
Requirements
- Proven experience in customer service management.
- Excellent communication and interpersonal skills.
- Strong leadership and team management abilities.
- Ability to work in a fast-paced environment.
- Experience in the brokerage or financial sector is a plus.
- Commitment to building a customer-centric culture.
Benefits
- Opportunities to contribute to the growth of a dynamic firm.
- Collaborative and supportive work environment.
- Chance to shape customer service strategies.
- Professional development and career advancement.
- Competitive salary and benefits package.
- Work in a build-phase opportunity with significant impact.