Customer Service Officer
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| Company Name | Britannia Industries Limited |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Ahmedabad, Gujarat, India |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Britannia Industries Limited is seeking a Customer Service Officer to join their team in Ahmedabad, Gujarat, India. This is a full-time, mid-senior level position offering an opportunity to work with a leading food company.
Company Overview
Britannia Industries Limited is a 100+ year old organization with a strong presence in Biscuits, Breads, Cake, Rusk, Dairy, and snacking. Recognized as a Market Leader in the Biscuit space and one of the best employers in India, Britannia values quality work, enriched learning, and employee empowerment.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Provide excellent customer service and support.
- Handle customer inquiries and resolve issues promptly.
- Maintain customer satisfaction through effective communication.
- Collaborate with team members to improve service quality.
- Ensure adherence to company policies and procedures.
Requirements
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries and resolve issues effectively.
- Customer-focused with a passion for delivering excellent service.
- Ability to work in a team environment.
- Proficiency in relevant software and systems.
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive environment.
- Be part of a socially responsible organization.
- Contribute to a strong sustainability agenda.
- Experience an enriched learning environment.