Customer Service Officer
Apply to Job Here
| Company Name | Majid Al Futtaim |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Majid Al Futtaim is seeking a Customer Service Officer to provide exceptional service to VOX Cinemas guests, ensuring a memorable cinema experience.
Company Overview
Majid Al Futtaim Holding is a leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia. With over 48,000 people and operations in 18 countries, it includes iconic brands like Mall of the Emirates, Carrefour, and VOX Cinemas.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1 Year+
Key Responsibilities
- Greet customers warmly and create a friendly environment.
- Assist guests with ticket purchases and seat selections.
- Handle cash, card, and digital transactions accurately.
- Provide information about movie schedules and promotions.
- Respond professionally to customer inquiries and feedback.
- Ensure the box office and customer service counters are clean and organized.
Requirements
- Minimum 1 year of experience in F&B or hospitality.
- Strong communication and customer service skills.
- Ability to work under pressure in a fast-paced environment.
- Flexible to work shifts including evenings, weekends, and public holidays.
- Adherence to hygiene, grooming, and uniform standards.
Benefits
- Work in a friendly environment with positive vibes.
- Work with diverse and talented colleagues.
- Opportunity to create great moments for everyone.
- Be part of a leading regional market leader.
- Contribute to a memorable cinema experience.
- Opportunities for growth within Majid Al Futtaim.