Customer Service Representative
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| Company Name | TXM Solutions |
| Company Type | NGO |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | Bachelor’s Degree |
| Experience | 5 Year+ |
Job Overview
This position is responsible for execution of shipments of monthly/yearly planned forecast of Can-Stock and providing a high level of customer satisfaction and services through a close working relation with internal and external stakeholders. Ensuring the shipment and delivery of sales target as per annual plans.
Company Overview
TXM Solutions is a Supply Chain, Transportation, Logistics, Supply Chain and Storage and Manufacturing company located in Dubai, United Arab Emirates. The company focuses on providing comprehensive solutions in the supply chain industry.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: 3-5 years
Key Responsibilities
- Execution of shipments of monthly/yearly planned forecast of Can-Stock.
- Providing a high level of customer satisfaction and services.
- Monthly forecast management coordination and support alignment with internal stakeholders.
- Follow up with customers for POs to support the forecast.
- Conduct order management (order input, production/inventory control) and analysis of demand, supply, inventory etc.
- Handling export documentation, including LC documentation and communicating documents to customers and banks.
Requirements
- Bachelor’s degree and above in international business.
- Fundamental knowledge of International trading terms and LC documentation.
- Team player with the ability to work in a multicultural environment.
- Attention to detail and ability to manage time effectively.
- Good communication and interpersonal skills with various stakeholders.
- Proficient in MS Office programs and basic knowledge of ERP working.
Benefits
- Opportunity to work in a multicultural environment.
- Gain experience in international business and trade.
- Develop skills in customer service and supply chain operations.
- Enhance knowledge of export documentation and LC procedures.
- Work with commercial and technical stakeholders.
- Positive mindset and problem solving approach needed to resolve issues.