Customer Service Representative

Job Overview

Al-Futtaim Automotive is seeking a Customer Service Representative for their Commercial Vehicles division at FAMCO in Dubai, United Arab Emirates. This role focuses on providing excellent customer service within the automotive sector.

Company Overview

Founded in the 1930s, Al-Futtaim has evolved into a leading conglomerate with a rich history of long-lasting and diverse expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, we take a long-term view in everything we do because we believe that sustainable success requires an unwavering commitment to excellence. Our dedication to quality and service is why some of the world’s most admired and innovative brands from across the globe trust Al-Futtaim with their reputation and commercial success.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Greet customers in a professional and friendly manner.
• Assist customers with inquiries regarding commercial vehicles.
• Process customer requests and orders accurately.
• Provide information on products and services.
• Resolve customer issues and concerns effectively.
• Maintain customer records and update information as needed.

Requirements

• Excellent communication and interpersonal skills.
• Strong customer focus and service orientation.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Proficiency in basic computer applications.
• A positive attitude and willingness to learn.

Benefits

• Opportunity to work with a leading automotive group in the UAE.
• Competitive salary and benefits package.
• Access to training and development programs.
• Be part of a reputable and established company.
• Career growth opportunities within the Al-Futtaim group.