Customer Service Representative (CSR)
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| Company Name | Imprint Now |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Azerbaijan |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Imprint Now is seeking an Entry-level Customer Service Representative (CSR) to join their team in Azerbaijan. This role is crucial for helping customers with promotional products, ensuring inquiries are handled efficiently, and contributing to overall client satisfaction.
Company Overview
Imprint Now is a private company specializing in promotional products, dedicated to helping businesses elevate their brands with high-quality giveaway items. Based in Azerbaijan, they pride themselves on offering rush production and competitive pricing to meet diverse customer needs, serving markets including the US.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Provide detailed information about promotional products, services, and pricing.
- Assist customers with order placement, product selection, and customization options.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with sales and production teams to ensure timely order fulfillment.
Requirements
- Excellent verbal and written communication skills.
- Strong interpersonal skills with a friendly and helpful demeanor.
- Ability to quickly learn about new products and services.
- Proficiency in basic computer applications and data entry.
- Customer-focused attitude with a commitment to service excellence.
- Ability to work independently and as part of a team.
Benefits
- Opportunity to launch a career in customer service within a growing company.
- Work in a supportive and collaborative team environment.
- Gain valuable experience in the promotional products industry.
- Competitive salary package and potential for professional growth.
- Exposure to international business practices and clients.
- Contribution to brand promotion for various businesses.