Customer Service Representative (French/English)

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Company NameInterimeo
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationDély Brahim, Algiers, Algeria
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Interimeo is seeking a French and English-speaking Customer Service Representative to join their team in Dély Brahim, Algiers, Algeria. This entry-level, full-time position is ideal for a female candidate looking to provide expert client support and ensure high levels of customer satisfaction.

Company Overview

Interimeo is a specialized recruitment firm focusing on expert, executive, management, and high-potential profiles. With profound insight, the company effectively supports clients in addressing all their human resources challenges. Interimeo is based in Algeria and committed to successful placements.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide exceptional customer service and support to clients in both French and English.
  • Handle incoming inquiries, resolve issues, and provide accurate information promptly.
  • Maintain a high level of professionalism and ensure client satisfaction.
  • Document all customer interactions and follow up on pending cases.
  • Collaborate effectively with internal teams to ensure seamless service delivery.
  • Adhere to company policies and procedures regarding customer engagement.

Requirements

  • Excellent verbal and written communication skills in French and English.
  • Strong interpersonal skills with a customer-centric approach.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in using CRM software and standard office applications.
  • Detail-oriented with strong problem-solving abilities.
  • Ability to learn quickly and adapt to new processes.

Benefits

  • Opportunity for professional growth in a dynamic recruitment environment.
  • Work with a supportive and experienced team.
  • Gain valuable experience in customer relations and HR services.
  • Competitive salary and compensation package.
  • Exposure to diverse client portfolios.
  • Modern and comfortable work environment.

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