Customer Service Specialist – Food | Retail | M&S FOOD | UAE
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| Company Name | Al-Futtaim |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Al-Futtaim is seeking a Customer Service Specialist for its Food | Retail | M&S FOOD division in the UAE. This role focuses on providing excellent customer service within the retail food sector.
Company Overview
Founded in the 1930s, Al-Futtaim has evolved into a leading conglomerate with a rich history of long-lasting and diverse expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, Al-Futtaim takes a long-term view, committed to excellence and fostering strong relationships with consumers in over 20 markets and trusted brands worldwide. They emphasize a customer-centric approach, integrity, collaboration, and a people-first philosophy.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Provide exceptional customer service to all shoppers in the food retail section.
- Address customer inquiries and resolve complaints efficiently and professionally.
- Maintain a high standard of service to ensure customer satisfaction and loyalty.
- Assist with product information and promotions within the M&S FOOD store.
- Collaborate with team members to achieve sales and service goals.
- Uphold the company’s values of integrity and collaboration in all interactions.
Requirements
- Excellent communication and interpersonal skills.
- A passion for customer service and a positive, helpful attitude.
- Ability to work effectively in a fast-paced retail environment.
- Flexibility to work various shifts, including weekends and holidays.
- Basic understanding of food retail operations is a plus.
- Commitment to Al-Futtaim’s people-first philosophy.
Benefits
- Opportunity to work with a leading conglomerate in the UAE.
- Gain valuable experience in the retail food sector.
- Be part of a supportive and collaborative team environment.
- Potential for career growth within Al-Futtaim.
- Access to employee benefits and training programs.
- Engage with well-known international brands.