Customer Service Specialist French Speaker (Remote)
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| Company Name | TalentWorldGroup Plc. |
| Company Type | Private |
| Job Type | Part-Time |
| Salary Range | €10,800.00/yr – €12,000.00/yr |
| Location | Finland |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
TalentWorldGroup is seeking a dedicated Customer Service Specialist fluent in French to join their remote team in Finland. In this role, you will provide premium, centralized customer support services, contributing to a revolutionary multilingual cloud contact center.
Company Overview
TalentWorldGroup Plc. is a revolutionary multilingual Cloud Contact Center and an international marketplace for premium customer support projects for remote talents. They are on a mission to reinvent professional home-based working, build the workplace of the future, and disrupt the Contact Center industry by becoming a new global standard for international customer service outsourcing. Emphasizing cultural diversity, TWG supports all major languages and dialects worldwide, focusing on legendary customer service and a revolutionary operations model.
Quick Details
- Salary Range: €10,800.00/yr – €12,000.00/yr
- Job Type: Part-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide exceptional customer support services to French-speaking clients.
- Ensure high-quality and consistent service delivery across all interactions.
- Adhere to company standards and operational models for customer satisfaction.
- Collaborate effectively within a remote and multicultural team environment.
- Contribute to the company’s mission of reinventing home-based working.
- Handle customer inquiries and resolve issues efficiently and professionally.
Requirements
- Fluency in French (native speaker level preferred) for effective communication.
- Strong communication and interpersonal skills.
- Ability to work effectively in a remote, home-based environment.
- Comfortable with technology and high-performing computing devices.
- Commitment to providing legendary customer service.
- Ability to work independently while being part of a global team.
Benefits
- Opportunity to work remotely from Finland.
- Join an international and culturally diverse team.
- Contribute to a company disrupting the contact center industry.
- Focus on professional development within a dynamic environment.
- Experience a unique corporate culture and employee experience journey.
- Flexible working arrangements as part of a home-based model.