Customer Service Specialist – GCC
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| Company Name | Ferring Pharmaceuticals |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Ferring Pharmaceuticals is seeking a Customer Service Specialist to join their team in Dubai, United Arab Emirates. This role will contribute to building families and helping people live better lives by providing excellent customer service.
Company Overview
Ferring Pharmaceuticals is a privately owned, research-driven, specialty biopharmaceutical group committed to building families and helping people live better lives. The company is headquartered in Saint-Prex, Switzerland, and has operating subsidiaries in more than 50 countries which markets its medicines in over 100 countries.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: No Experience / Fresh
Key Responsibilities
- Provide excellent customer service to clients in the GCC region.
- Handle inquiries and resolve issues promptly and efficiently.
- Maintain a high level of product knowledge.
- Collaborate with other departments to ensure customer satisfaction.
- Follow up on customer interactions.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong problem-solving abilities.
- Fluent in English and Arabic.
- Knowledge of medical equipment and pharmaceuticals is a plus.
Benefits
- Opportunities for professional development.
- Work in a collaborative team environment.
- Be part of a leading biopharmaceutical company.
- Access to health and other benefits.
- Engaging and inclusive work culture.