Customer Success Manager
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| Company Name | CitNOW Group |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Wokingham, UK |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
CitNOW Group is seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for ensuring our customers receive maximum value from our products and services.
Company Overview
CitNOW Group provides software solutions and services to the automotive industry, enhancing customer experience and streamlining operations. We are committed to innovation and excellence in all that we do.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Build and maintain strong relationships with customers.
- Understand customer needs and provide tailored solutions.
- Conduct regular check-ins to ensure customer satisfaction.
- Identify opportunities for product adoption and growth.
- Collaborate with internal teams to address customer concerns.
Requirements
- Proven experience in customer success or account management.
- Excellent communication and interpersonal skills.
- Ability to understand technical concepts.
- Strong problem-solving and analytical abilities.
- Experience with CRM software.
Benefits
- Competitive salary and benefits package.
- Opportunities for professional development.
- Dynamic and collaborative work environment.
- Work in a fast-growing technology company.
- Contribute to the success of our customers.
- Be part of an innovative team.