Customer Support

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    Company NameDolce & Gabbana
    Company TypePrivate
    Job TypePermanent
    Salary RangeMarket Competitive
    LocationMexico City, Mexico
    QualificationsNone / No Formal Education
    Experience1 Year+

    Job Overview

    Provide exceptional customer service and support for Dolce & Gabbana products and services. Assist customers with inquiries, resolve issues, and ensure customer satisfaction. This role requires excellent communication skills and a passion for luxury fashion.

    Company Overview

    Dolce & Gabbana is a luxury fashion brand known for its high-end clothing, accessories, and fragrances. With a global presence, Dolce & Gabbana is committed to quality, innovation, and providing an exceptional customer experience.

    Quick Details

    • Salary Range: Market Competitive
    • Job Type: Full-time
    • Qualifications: None
    • Experience: 1 Year+

    Key Responsibilities

    • Respond to customer inquiries via email, phone, and chat.
    • Resolve customer complaints and issues in a timely manner.
    • Provide product information and assist with order placement.
    • Maintain accurate customer records and update information as needed.
    • Collaborate with other departments to ensure customer satisfaction.

    Requirements

    • Excellent communication and interpersonal skills.
    • Ability to handle customer inquiries and resolve issues effectively.
    • Strong problem-solving skills and attention to detail.
    • Proficiency in using customer service software and tools.
    • Ability to work in a fast-paced environment.

    Benefits

    • Competitive salary and benefits package.
    • Opportunities for professional development and career growth.
    • Employee discounts on Dolce & Gabbana products.
    • Collaborative and supportive work environment.
    • Health insurance and paid time off.

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