Customer Support Specialist

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Company NameTribe Recruitment
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationAuckland, Auckland, New Zealand
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Customer Support Specialist role at Tribe Recruitment in Auckland, New Zealand. Entry level position focused on providing excellent customer service and support.

Company Overview

Tribe Recruitment Group is a 100% New Zealand owned full service, end-to-end national recruitment agency. Founded in 2014, Tribe has grown to more than 60 people, in 5 locations, and 4 operating brands and 11 specialist teams, across permanent, temporary and contract roles in various sectors.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide exceptional customer service and support.
  • Respond to customer inquiries via phone, email, and chat.
  • Resolve customer issues and complaints efficiently.
  • Maintain accurate customer records and documentation.
  • Collaborate with team members to improve customer satisfaction.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Positive attitude and customer-focused approach.
  • Proficiency in using CRM software and other support tools.

Benefits

  • Opportunities for professional development and growth within Tribe Recruitment.
  • Work in a supportive and collaborative team environment.
  • Competitive salary and benefits package.
  • Gain valuable experience in the recruitment industry.
  • Be part of a company that values culture-fit and employee well-being.

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