Customer Support Team Lead
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| Company Name | Jobgether |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Trondheim Region |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Jobgether is an AI-powered career coach and matching platform fixing the broken job search. Remote professionals no longer waste hours applying blindly; instead, they receive a personalized job search strategy, stronger visibility, and curated matches aligned with their skills, flexibility preferences, and career goals.
Company Overview
Jobgether is an Internet Marketplace Platform focused on making remote job search guided and intentional. The company aims to become the world’s reference platform for remote talent, ensuring no professional remains invisible and every match is meaningful.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Lead and mentor a team of customer support representatives.
- Provide training and guidance to ensure high-quality support.
- Handle escalated customer issues and complaints.
- Monitor team performance and provide feedback.
- Develop and implement strategies to improve customer satisfaction.
Requirements
- Proven experience in customer support leadership roles.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution abilities.
- Ability to work in a fast-paced environment.
- Experience with remote team management is a plus.
Benefits
- Opportunities for professional development and career growth.
- Work in a collaborative and supportive team environment.
- Make a meaningful impact on the remote job search experience.
- Competitive salary and benefits package.
- Be part of an innovative and growing tech company.