Desktop Support Engineer

Job Overview

Blupace Tech is seeking a Desktop Support Engineer for a contract role in Micheldorf in Oberösterreich, Upper Austria, Austria. You will be responsible for providing essential technical assistance and support to users, ensuring the smooth and efficient operation of desktop systems and related IT infrastructure for clients.

Company Overview

Blupace Tech is a trusted global partner for digital evolution, empowering enterprises for over 20 years through intelligent transformation and innovation. Operating from 10+ countries, they help global businesses solve complex challenges with scalable, secure, and experience-driven technology solutions, clocking ~$42+ Million revenue globally. Their strength lies in a team of seasoned industry professionals with deep domain expertise and a customer-first approach, specializing in AI, Cloud, Cybersecurity, End-User Services, and more.

Quick Details

• Salary Range: Market Competitive
• Job Type: Contract
• Qualifications: None / Open to all applicants
• Experience: 2 Year+

Key Responsibilities

• Provide first and second-level technical support for desktop hardware, software, and peripheral devices.
• Install, configure, and maintain operating systems (e.g., Windows) and standard business applications.
• Troubleshoot and resolve IT issues reported by end-users promptly and efficiently.
• Assist with network connectivity problems and basic server-side issue resolution.
• Document support activities, resolutions, and maintain an accurate IT asset inventory.
• Collaborate with other IT teams and departments to ensure seamless service delivery.

Requirements

• Proven experience (2 years+) in a desktop support or similar IT support role.
• Strong knowledge of Windows operating systems and common business applications.
• Excellent problem-solving and diagnostic skills with attention to detail.
• Good communication and interpersonal skills for effective user interaction.
• Ability to work independently and as part of a collaborative team.
• Familiarity with ticketing systems and remote support tools.

Benefits

• Opportunity to work with a leading global IT services and consulting company.
• Exposure to diverse technology solutions and client environments.
• Professional development within a team of seasoned industry professionals.
• Engaging work culture focused on innovation and customer satisfaction.
• Contribute to large-scale transformation programs for global businesses.
• Work in a collaborative and supportive global team environment.