Duty Manager
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| Company Name | Sharaf DG Egypt |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | 6th of October, Al Jizah, Egypt |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Sharaf DG Egypt is seeking a proactive Duty Manager to oversee daily operations, ensure exceptional customer service, and drive sales performance in 6th of October, Al Jizah, Egypt. This role is crucial in maintaining the store’s efficiency and customer satisfaction.
Company Overview
Sharaf Group, founded in 1975, is one of UAE’s largest and most respected private business conglomerates. It encompasses over 60 operating companies across more than 6 business sectors, including Information Technology, Shipping, Retail, Real Estate, and Financial Services. Employing over 9,500 people and operating in more than 40 countries, Sharaf Group is renowned for its financial integrity, discipline, and commitment to long-term relationships, market development, and product delivery.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: none
- Experience: 5 Year+
Key Responsibilities
- Oversee and manage the daily operations of the store, ensuring efficiency and high standards.
- Lead, motivate, and manage the customer service and sales teams to achieve targets.
- Monitor sales performance, analyze data, and implement strategies to drive revenue growth.
- Handle all customer inquiries, feedback, and complaints professionally and effectively.
- Ensure compliance with company policies, procedures, and merchandising guidelines.
- Conduct regular staff training and development to enhance performance and service quality.
Requirements
- Proven experience in a supervisory or management role within the retail or customer service sector.
- Strong leadership abilities with a track record of motivating and developing teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to thrive in a fast-paced retail environment and manage multiple priorities.
- Customer-centric approach with a focus on achieving sales and service excellence.
- Flexibility to work various shifts, including weekends and public holidays.
Benefits
- Opportunities for professional growth and career advancement within a leading retail group.
- Work in a dynamic and supportive environment with a respected international conglomerate.
- Competitive compensation package and employee benefits.
- Exposure to diverse business operations and global best practices.
- Be part of a team dedicated to delivering financial integrity and business excellence.
- Employee discounts on Sharaf DG products and services.
