Duty Manager/Asst Manager – Hospitality | Retail | M&S Cafe
Apply to Job Here
| Company Name | Al-Futtaim |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Al-Futtaim is seeking a Duty Manager/Asst Manager for their Hospitality, Retail, and M&S Cafe operations in Dubai, United Arab Emirates. This role is crucial for ensuring smooth operations and excellent customer service.
Company Overview
Founded in the 1930s, Al-Futtaim has evolved into a leading conglomerate with a rich history of expertise across automotive, retail, real estate, and finance sectors. As a family-owned business, Al-Futtaim takes a long-term view, driven by a commitment to excellence and customer-centricity. They connect consumers in over 20 markets with admired brands, fostering loyalty and trust through forward-thinking business practices and a people-centered approach.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Oversee daily operations of the M&S Cafe and associated retail/hospitality functions.
- Ensure high standards of customer service and satisfaction.
- Manage staff, including scheduling, training, and performance evaluation.
- Maintain inventory levels and order supplies as needed.
- Handle customer feedback and resolve any issues promptly and professionally.
- Ensure compliance with health, safety, and hygiene regulations.
Requirements
- Proven experience in a Duty Manager or Assistant Manager role within hospitality or retail.
- Strong leadership and team management skills.
- Excellent customer service and communication abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Familiarity with M&S Cafe operations is a plus.
- A customer-centric approach with a passion for service excellence.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth within a large, reputable conglomerate.
- Work in a dynamic and diverse international environment.
- Be part of a company that values its employees and fosters a collaborative culture.
- Employee discounts on Al-Futtaim’s wide range of products and services.