EJECUTIVO DE SERVICIO AL CLIENTE COBRANZAS
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| Company Name | Saludsa |
| Company Type | Private |
| Job Type | Part-Time |
| Salary Range | Market Competitive |
| Location | Quito, Pichincha, Ecuador |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Saludsa is seeking a Part-time Customer Service Executive for Collections in Quito, Pichincha, Ecuador. This role involves managing customer accounts related to outstanding payments and facilitating collections while maintaining excellent service standards.
Company Overview
Saludsa S.A. is a leading company in Ecuador dedicated to health protection since 1993, offering prepaid medicine and health insurance solutions. With over 1,550 passionate employees, Saludsa has earned the trust of more than 276,000 clients by providing comprehensive medical assistance and promoting good health.
Quick Details
- Salary Range: Market Competitive
- Job Type: Part-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Manage customer accounts effectively to ensure timely payment collection.
- Communicate professionally with clients to discuss outstanding balances and negotiate payment plans.
- Resolve customer inquiries and disputes related to collections in a courteous manner.
- Record and update all collection activities and customer interactions accurately in the system.
- Collaborate with the customer service team to enhance overall client satisfaction and retention.
- Work towards achieving individual and team collection targets.
Requirements
- Strong verbal communication and negotiation skills.
- Ability to handle sensitive financial discussions with empathy and professionalism.
- Customer-focused approach with problem-solving capabilities.
- Proficiency in data entry and basic computer applications.
- Ability to work independently and as part of a collaborative team.
- Commitment to ethical collection practices and company policies.
Benefits
- Opportunity to work in the vital healthcare and insurance sector.
- Gain valuable experience in customer service and financial collections.
- Flexible part-time working hours to support work-life balance.
- Work in a supportive and collaborative team environment.
- Contribute to the financial stability and growth of a reputable company.
- Potential for professional development and career growth within Saludsa.