Fraud Officer 24/7
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| Company Name | Sopra Steria |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Brussels, Brussels Region, Belgium |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
Sopra Steria is seeking a Fraud Officer 24/7 to join their team in Brussels, Belgium. In this role, you will contribute to customer service operations, focusing on fraud detection and prevention. As a major Tech player, Sopra Steria offers an environment for digital transformation and sustainable benefits, committed to building a positive future.
Company Overview
Sopra Steria is a major Tech player in Europe with 51,000 employees in nearly 30 countries, recognized for its consulting, digital services, and solutions. The company helps clients drive digital transformation and obtain tangible, sustainable benefits by combining in-depth knowledge of various business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients. In 2024, the Group generated revenues of €5.8 billion.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 1 Year+
Key Responsibilities
- Monitor transactions and activities across various platforms for potential fraudulent behavior.
- Respond promptly to fraud alerts and conduct thorough investigations into suspicious cases.
- Communicate effectively with customers to verify information and resolve fraud-related issues.
- Maintain accurate and detailed records of all fraud incidents and the actions taken.
- Ensure strict adherence to company policies, procedures, and regulatory requirements for fraud prevention.
- Collaborate with internal teams, including IT and customer service, to enhance fraud detection strategies and systems.
Requirements
- Strong analytical skills and exceptional attention to detail for identifying patterns of fraud.
- Excellent communication and interpersonal skills to interact with customers and colleagues professionally.
- Ability to work effectively in a 24/7 shift environment, demonstrating flexibility and reliability.
- Proven problem-solving capabilities and a proactive approach to mitigating risk.
- Proficiency in using relevant software, databases, and tools for fraud detection and case management.
- Commitment to maintaining the highest level of confidentiality and data security.
Benefits
- Opportunities for career growth and professional development within a major European Tech player.
- Work in a dynamic and innovative international environment focused on digital transformation.
- Be part of a collaborative team dedicated to building a positive future for clients and society.
- Competitive compensation package reflecting your skills and contributions.
- Access to advanced tools, technologies, and continuous learning programs.
- Comprehensive training in fraud prevention, customer service best practices, and industry regulations.