Front Desk Agent

Job Overview

Studio M Hotel Al Barsha is seeking a Front Desk Agent to join their team. This role is central to providing a welcoming and efficient experience for guests upon arrival and throughout their stay.

Company Overview

Studio M is a chic, urban hotel located in Al Barsha, Dubai, offering well-designed spaces with a groovy, urban style and seamless technology. It is situated near the Mall of the Emirates, providing easy access to shopping, dining, entertainment, and business districts. The hotel features amenities such as a restaurant, rooftop pool, and a gym, fostering a lively neighbourhood pulse.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: none
• Experience: No Experience / Fresh

Key Responsibilities

• Greet guests warmly and assist with check-in and check-out procedures.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Manage reservations and update guest records accurately.
• Ensure the front desk area is tidy and presentable at all times.
• Collaborate with other hotel departments to ensure guest satisfaction.

Requirements

• Excellent communication and interpersonal skills.
• A positive and friendly attitude with a passion for customer service.
• Ability to multitask and work effectively in a fast-paced environment.
• Basic computer proficiency and familiarity with hotel management systems.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Opportunity to work in a stylish, modern hotel in a prime Dubai location.
• Gain valuable experience in the hospitality industry with a reputable brand.
• Be part of a dynamic and vibrant team environment.
• Potential for career growth within the Millennium Hotels group.
• Access to hotel amenities and potential employee benefits.