Front Desk Agent – Russian Speaker
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| Company Name | Towers Rotana |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Towers Rotana is seeking a Russian-speaking Front Desk Agent to join their team in Dubai, United Arab Emirates. This role involves providing excellent customer service and ensuring a smooth guest experience.
Company Overview
Towers Rotana is a leisure hotel situated on Dubai’s Sheikh Zayed Road, offering comfort, wellness, and convenience. The hotel features 374 elegantly-furnished rooms, suites, and hotel apartments, along with award-winning dining options and a rooftop fitness and wellness club.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Greet guests warmly and professionally upon arrival.
- Manage check-in and check-out processes efficiently.
- Handle guest inquiries and requests in Russian and English.
- Provide information about hotel services and local attractions.
- Process payments and maintain accurate records.
- Ensure a high level of customer satisfaction throughout the guest’s stay.
Requirements
- Fluency in Russian is essential.
- Excellent communication and interpersonal skills.
- Previous experience in a front desk or customer service role.
- Proficiency in using hotel management systems.
- Ability to work flexible hours, including weekends and holidays.
- A professional and friendly demeanor.
Benefits
- Competitive salary and benefits package.
- Opportunities for career growth within the Rotana hotel group.
- Work in a dynamic and international environment in Dubai.
- Access to hotel amenities and services.
- Training and development programs.
- Be part of a renowned hospitality brand.