Front Desk Receptionist

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Company NameTALENTMATE
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationFujairah, Fujairah Emirate, United Arab Emirates
QualificationsHigh School / Matriculation
ExperienceNo Experience / Fresh

Job Overview

TALENTMATE is seeking a Front Desk Receptionist to provide exceptional reception services at DoubleTree by Hilton Fujairah City. You will contribute to creating a welcoming and efficient environment for guests from check-in through check-out.

Company Overview

TALENTMATE is a platform designed to connect job seekers and employers, offering a range of recruitment and career-related services. TALENTMATE aims to simplify the job search and hiring processes by providing a centralized hub for professionals and organizations.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: High school certificate or equivalent
  • Experience: No Experience / Fresh

Key Responsibilities

  • Achieve positive outcomes from Guest queries in a timely and efficient manner.
  • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
  • Keep the Front Office Manager and Reception Supervisors fully aware of any relevant feedback from guests and/or other departments.
  • Demonstrate a high level of customer service at all times.
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
  • Comply with hotel security, fire regulations, and all health and safety legislation.

Requirements

  • Previous experience in a customer-focused industry.
  • Completed high school certificate or equivalent.
  • Positive attitude and good communication skills.
  • Commitment to delivering a high level of customer service.
  • Excellent grooming standards.
  • Ability to work on your own and as part of a team.
  • Competent level of IT proficiency.

Benefits

  • Opportunities to work within a leading global hospitality company, Hilton.
  • Exposure to a diverse and multicultural work environment.
  • Potential for career advancement within Hilton’s extensive network.
  • Gain valuable experience in front desk and guest service operations.
  • Be part of a team dedicated to providing exceptional guest experiences.
  • Engage with guests from around the world and enhance your customer service skills.

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