Front Office Assistant Manager

Job Overview

Wynn Al Marjan Island is seeking a Front Office Assistant Manager to join their team. This role is crucial for overseeing front office operations and ensuring exceptional guest experiences at the UAE’s first integrated resort.

Company Overview

Wynn Al Marjan Island is the UAE’s first integrated resort, aiming to redefine luxury hospitality. With an anticipated opening in 2027, it promises an unforgettable experience for its guests. The company is focused on creating a world-class destination.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 2 Year+

Key Responsibilities

• Supervise daily front office operations, including check-in, check-out, and guest services.
• Train and manage front desk staff to ensure high service standards.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Implement and maintain Wynn’s service standards and procedures.
• Collaborate with other hotel departments to ensure seamless guest experiences.
• Assist in managing room inventory and ensuring optimal occupancy.

Requirements

• Proven experience in front office operations within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in hotel management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• A passion for delivering outstanding guest service.

Benefits

• Opportunity to be part of a landmark integrated resort opening.
• Competitive salary and benefits package.
• Professional development and career advancement opportunities.
• Work in a dynamic and luxury hospitality environment.
• Be part of a renowned international brand in the UAE.
• Access to employee perks and exclusive resort experiences.