Front Office Clerk
Apply to Job Here
| Company Name | Vienna Marriott Hotel |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Vienna, Vienna, Austria |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
The Vienna Marriott Hotel is looking for a Front Office Clerk to join their dedicated team in Vienna, Austria. This role involves providing exceptional guest service and contributing to the wonderful hospitality synonymous with a 5-star Marriott establishment.
Company Overview
The Vienna Marriott Hotel, a 5-star establishment, is one of Vienna’s top addresses, known for its international service, efficiency, and professionalism combined with Viennese charm. Located ideally in the city center, it features 328 guest rooms, a Health Club, two bars (Champions Sportsbar & Cascade Bar), two restaurants (Parkring Restaurant & Garten Café), and eleven newly designed event spaces for up to 700 guests. The hotel is also a well-established catering partner.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Welcome guests warmly and complete check-in/check-out procedures efficiently.
- Handle guest inquiries, requests, and concerns promptly and professionally.
- Manage reservations, assign rooms, and process payments accurately.
- Provide information about hotel services, facilities, and local attractions.
- Maintain a tidy and presentable front desk area.
- Collaborate with other departments to ensure seamless guest experiences.
Requirements
- Previous experience in a front office or customer service role, preferably in a 5-star hotel.
- Excellent communication skills in German and English (oral and written).
- Strong interpersonal skills and a passion for guest service.
- Ability to work flexible shifts, including weekends and public holidays.
- Proficiency in hotel management systems (e.g., Opera) is a plus.
- A positive attitude and ability to remain calm under pressure.
Benefits
- Opportunity to work in a prestigious 5-star international hotel.
- Career development and growth opportunities within Marriott International.
- Access to Marriott’s global employee discounts and travel perks.
- A supportive and multicultural work environment.
- Comprehensive training and professional development programs.
- Work in a prime city-center location in Vienna.