Front Office Supervisor
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| Company Name | Salayel Hospitality |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
Salayel Hospitality is seeking a Front Office Supervisor to lead the front office team in Abu Dhabi, UAE. This role involves overseeing daily operations, ensuring exceptional guest experiences, and maintaining high service standards.
Company Overview
Salayel Hospitality is a proudly Emirati-grown company, rooted in the spirit of local hospitality and inspired by the UAE’s transformation from a private destination to a global lifestyle and economic hub. United in purpose, we create memorable experiences that reflect the warmth, generosity, and innovation at the heart of Emirati culture. Our objective is to create exceptional hospitality experiences by blending creativity, seamless operations, and smart insight – making every venue unique, memorable, and built to stand the test of time.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 5 Year+
Key Responsibilities
- Oversee and manage all front office operations, including check-in/out, reservations, and guest services.
- Lead, train, and motivate the front office team to deliver outstanding guest experiences.
- Handle guest inquiries, feedback, and complaints efficiently and professionally.
- Ensure compliance with all company policies and service standards.
- Collaborate with other departments to ensure seamless guest service.
- Manage front office budget and inventory where applicable.
Requirements
- Proven experience in a supervisory role within front office or hospitality.
- Excellent leadership, communication, and interpersonal skills.
- Strong organizational and problem-solving abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in hotel management software and office applications.
- Commitment to delivering exceptional customer service.
Benefits
- Opportunity to lead a dynamic front office team in a growing Emirati company.
- Competitive salary and benefits package.
- Professional development and career growth opportunities within Salayel Hospitality.
- Work in a vibrant and supportive team environment.
- Contribution to creating memorable guest experiences in Abu Dhabi.
- Exposure to innovative hospitality solutions and practices.