Gestor De Pacientes – Benfica (M/F/D)
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| Company Name | Clínica Médis |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Lisbon, Lisbon, Portugal |
| Qualifications | None / No Formal Education |
| Experience | 3 Year+ |
Job Overview
Clínica Médis is seeking a Patient Manager for its Benfica location in Lisbon, Portugal. This role involves ensuring a differentiating customer experience by managing patient needs and coordinating services within an innovative dental clinic setting.
Company Overview
Clínica Médis is a private health company based in Lisbon, Portugal, focused on providing innovative dental care services. They offer a unique patient experience with online appointment requests, digital check-ins, extended hours, and dedicated patient managers, ensuring high-quality care with trusted medical teams and advanced technology. More information can be found at http://www.clinicamedis.pt.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 3 Year+
Key Responsibilities
- Act as a dedicated patient manager, addressing and fulfilling patient needs.
- Ensure a differentiating and innovative customer experience for all patients.
- Assist with online appointment requests and facilitate digital check-ins.
- Collaborate closely with the medical team to ensure personalized treatment plans.
- Maintain high standards of service in an extended-hours clinic environment.
- Support the overall operational efficiency and patient flow within the clinic.
Requirements
- Excellent communication and interpersonal skills.
- Strong customer service orientation and empathy.
- Ability to manage patient inquiries and coordinate services effectively.
- Proficiency in using digital tools for appointments and patient management.
- Team player with a proactive and empathetic approach.
- Fluency in Portuguese is required (M/F/D indicates Portuguese language job title).
Benefits
- Opportunity to work in an innovative and modern dental clinic setting.
- Be part of a dedicated and experienced medical team.
- Contribute to a unique and differentiating patient experience.
- Work in a supportive and patient-focused environment.
- Professional growth opportunities within the health and wellness sector.