Guest Experience Expert (Arabic Speaker)

Job Overview

Marriott International is seeking a Guest Experience Expert who is an Arabic Speaker to join their team in Dubai, United Arab Emirates. This entry-level role involves creating a welcoming environment and ensuring exceptional service for guests, leveraging your Arabic language skills to enhance the guest experience.

Company Overview

Marriott International, Inc. is a leading global hospitality company headquartered in Bethesda, Maryland, USA. It manages a portfolio of approximately 9,000 properties across more than 30 brands in 141 countries and territories. Founded in 1927, Marriott International is committed to diversity, an inclusive culture, and is an equal opportunity employer.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide exceptional guest service with a focus on creating a welcoming and connected atmosphere.
• Effectively communicate with Arabic-speaking guests to enhance their stay experience.
• Assist guests with inquiries, requests, and issue resolution in a timely and professional manner.
• Support front desk operations and guest services as needed.
• Ensure adherence to Marriott’s brand standards and service protocols.
• Collaborate with team members to contribute to overall guest satisfaction and operational efficiency.

Requirements

• Fluency in Arabic and English, both written and spoken, is required.
• Strong interpersonal and communication skills with a guest-centric approach.
• A passion for hospitality and a positive, enthusiastic attitude.
• Ability to work effectively in a diverse, fast-paced hotel environment.
• Flexibility to work various shifts, including weekends and public holidays.
• Commitment to delivering high-quality service and upholding Marriott’s values.

Benefits

• Opportunities for career growth and development within a leading global hospitality company.
• Work in a dynamic and supportive international team environment.
• Gain valuable experience at an entry-level position with extensive training.
• Access to global employee discounts on hotel stays and other services.
• Inclusive company culture that values diversity and associate well-being.
• Be part of a prestigious brand known for excellence in hospitality.