Guest Experience & Manifest
Apply to Job Here
| Company Name | Shamal Holding |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
Shamal Holding is seeking a Guest Experience & Manifest professional to join their team in Dubai, United Arab Emirates. This role is crucial for ensuring exceptional guest satisfaction and managing operational manifests, contributing to the delivery of extraordinary experiences.
Company Overview
Shamal Holding is a diversified investment firm born in Dubai, dedicated to cultivating the extraordinary. They curate a unique portfolio of investments, experiences, and assets to generate meaningful outcomes, mirroring Dubai’s ambition and spirit. As a global investor, asset owner, and developer, Shamal Holding leverages its resources and expertise to deliver long-term value worldwide.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: 2 Year+
Key Responsibilities
- Ensure a seamless and exceptional guest journey from arrival to departure.
- Manage and process guest manifests accurately and efficiently.
- Handle guest inquiries, requests, and feedback with professionalism and promptness.
- Collaborate with various departments to ensure coordinated service delivery.
- Maintain high standards of service quality and operational efficiency.
- Contribute to creating memorable and extraordinary experiences for all guests.
Requirements
- Proven experience in a guest-facing or operational role, preferably in hospitality.
- Strong organizational skills and attention to detail, especially for manifest management.
- Excellent communication and interpersonal skills in English; Arabic is a plus.
- Ability to work effectively in a dynamic, fast-paced environment.
- Proficiency in relevant guest management and operational software.
- A passion for delivering outstanding guest service and cultivating extraordinary experiences.
Benefits
- Opportunity to work with a leading diversified investment firm in Dubai.
- Engage in a role that significantly impacts guest satisfaction and operational excellence.
- Gain exposure to a unique portfolio of investments and experiences.
- Collaborative and dynamic work environment.
- Opportunities for professional growth and development.
- Competitive compensation package.