Guest Experience Specialist (Vacation Rental)

Job Overview

Howard is seeking a Guest Experience Specialist for vacation rentals in Argentina. This role involves ensuring an exceptional guest experience and contributing to smooth operations within the hospitality sector.

Company Overview

Howard provides full-service, bespoke back-office solutions for the modern era, including bookkeeping, accounting, and financial analysis. With a strong industry focus on real estate, hospitality, consumer products, and sponsor-backed operating companies, Howard supports businesses with comprehensive finance department scopes.

Quick Details

• Salary Range: Not Applicable
• Job Type: Contract
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Ensure a seamless and positive experience for all vacation rental guests.
• Manage guest inquiries, bookings, and check-in/check-out processes.
• Provide recommendations for local attractions and services.
• Coordinate with property management and maintenance teams to address guest needs.
• Collect and act on guest feedback to improve service quality.
• Maintain accurate guest records and communication logs.

Requirements

• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a remote team.
• Proficiency in reservation and property management software (preferred).
• Flexibility to work varied hours, including weekends and holidays.
• A passion for delivering outstanding guest service.

Benefits

• Opportunity to work in the dynamic vacation rental sector.
• Flexible contract-based work arrangement.
• Gain experience with a growing financial services company.
• Collaborative and supportive team environment.
• Chance to make a direct impact on guest satisfaction.
• Professional development opportunities.