Guest Relations Supervisor
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| Company Name | Marriott International |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Doha, Doha, Qatar |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
The Guest Relations Supervisor role at Marriott International in Doha, Qatar, involves overseeing guest services and ensuring exceptional hospitality experiences. This position requires strong leadership and customer service skills to maintain high standards of guest satisfaction.
Company Overview
Marriott International, Inc., headquartered in Bethesda, Maryland, USA, boasts a vast portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories. With a heritage dating back to 1927, Marriott is committed to diversity, inclusion, and providing exceptional hospitality experiences worldwide.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Supervise guest relations activities to ensure high service standards.
- Address guest inquiries and resolve complaints promptly and effectively.
- Train and mentor guest relations staff to provide excellent service.
- Monitor guest feedback and implement improvements.
- Collaborate with other departments to enhance guest experiences.
Requirements
- Proven experience in guest relations or hospitality.
- Strong leadership and communication skills.
- Excellent problem-solving abilities.
- Ability to work in a fast-paced environment.
- Commitment to providing exceptional customer service.
Benefits
- Opportunities for career advancement within Marriott International.
- Comprehensive training and development programs.
- Employee discounts on hotel stays and services.
- Health and wellness benefits.
- Supportive and inclusive work environment.