Head of Operations

Job Overview

BJAK is seeking a Head of Operations to lead its strategic and daily operational functions in Bandar Petaling Jaya, Selangor, Malaysia. This pivotal role involves driving efficiency, developing innovative platforms, and contributing to the company’s mission of enhancing financial inclusion through technology-based solutions.

Company Overview

BJAK is a leading technology company committed to developing innovative solutions that improve financial inclusion globally. As the largest insurance platform in Southeast Asia, BJAK has pioneered the simplification and digitization of comprehensive life and medical insurance, supported by advanced AI. The company fosters an environment for building cutting-edge platform-ecosystems that provide equal access to financial services for everyone at scale.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 10 Year+

Key Responsibilities

• Oversee and optimize daily operational processes to ensure maximum efficiency and scalability.
• Develop and execute comprehensive operational strategies aligned with BJAK’s mission and business objectives.
• Lead, mentor, and manage high-performing operational teams across various functions.
• Drive the development and continuous enhancement of technology-based platforms and services.
• Ensure stringent compliance with industry regulations and best practices.
• Collaborate effectively with cross-functional departments to achieve company-wide goals.

Requirements

• Extensive experience (10+ years) in operations management, preferably within the technology or financial services sector.
• Demonstrated success in leading, scaling, and optimizing operational teams and processes.
• Strong strategic thinking, analytical skills, and a proven ability to solve complex problems.
• Exceptional communication, leadership, and interpersonal skills.
• Ability to thrive in a dynamic, fast-paced, and innovation-driven environment.
• A strong commitment to leveraging technology for financial inclusion.

Benefits

• Opportunity to lead operations for Southeast Asia’s largest and most innovative insurance platform.
• Work on cutting-edge technology solutions that make a real impact on financial inclusion.
• Be part of a mission-driven company with a global vision and significant growth potential.
• Competitive salary package and comprehensive benefits.
• Extensive opportunities for professional development and career advancement.
• Engage in a dynamic, collaborative, and forward-thinking work culture.