Head Waiter

Job Overview

SLS Dubai Hotel & Residences is seeking a Head Waiter to join their team in Business Bay, Dubai, United Arab Emirates. This role is responsible for overseeing the waiting staff and ensuring exceptional dining experiences for guests.

Company Overview

SLS Dubai Hotel & Residences is a luxurious hotel located in the heart of Dubai, offering spectacular views and a unique lifestyle experience. The property features signature culinary concepts, award-winning dining, a renowned spa, and top-tier nightlife venues, making it a premier destination in the region.

Quick Details

• Salary Range: 175
• Job Type: Full-time
• Qualifications: None
• Experience: No Experience / Fresh

Key Responsibilities

• Lead and manage the waiting staff to ensure efficient service delivery.
• Train and mentor new and existing service staff.
• Oversee table settings, ambiance, and guest satisfaction during dining periods.
• Ensure all service standards and hygiene protocols are met.
• Liaise with kitchen staff to ensure timely and accurate order fulfillment.
• Handle guest complaints and resolve issues promptly and professionally.

Requirements

• Proven experience in a supervisory role within the hospitality or food service industry.
• Excellent leadership and communication skills.
• Strong understanding of food and beverage service standards.
• Ability to work effectively under pressure in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.
• A passion for delivering exceptional customer service.

Benefits

• Competitive salary and benefits package.
• Opportunity to work in a high-end, luxurious hotel environment.
• Career development and growth opportunities within SLS Dubai.
• Be part of a dynamic and international team.
• Exposure to signature culinary and hospitality experiences.