Hotel receptionist

Job Overview

Triplanet international is seeking a friendly and efficient Hotel Receptionist to join their team in Dubai, United Arab Emirates. You will be the first point of contact for guests, ensuring a welcoming experience and providing excellent customer service.

Company Overview

Triplanet international is a private company based in Dubai, United Arab Emirates, operating in the hospitality sector. They are dedicated to delivering quality service and exceptional guest experiences within the region.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: High School Diploma
• Experience: No Experience / Fresh

Key Responsibilities

• Greet guests warmly and provide exceptional check-in and check-out experiences.
• Handle guest inquiries, requests, and resolve issues promptly and professionally.
• Manage reservations, cancellations, and room assignments efficiently.
• Process payments accurately and maintain guest accounts.
• Provide comprehensive information about hotel services and local attractions.
• Maintain a tidy and welcoming front desk area at all times.

Requirements

• Excellent communication and interpersonal skills.
• Proficiency in English; additional languages are a significant advantage.
• Strong organizational and multitasking abilities.
• Customer-service oriented with a positive and welcoming attitude.
• Ability to work flexible shifts, including weekends and public holidays.
• Basic computer skills and familiarity with hotel management software (PMS) is a plus.

Benefits

• Opportunities for professional growth and development within the hospitality sector.
• Work in a dynamic and multicultural team environment in Dubai.
• Competitive salary and benefits package.
• Employee discounts on hotel services.
• Supportive management and a collaborative work culture.
• Gain valuable experience in a thriving international market.