Human Resources Manager – Operations & Performance Management

Job Overview

Marriott International is seeking a Guest Experience Expert to join the Sheraton team in Sharjah, United Arab Emirates. You will contribute to creating a welcoming and connected environment for guests while ensuring high-quality service.

Company Overview

Freedom Finance MENAT is a fast-growing financial services company offering retail brokerage, investment banking, securities trading, underwriting, banking, and insurance services. With over 16 years of experience, we operate 193 offices across 12 countries, including key markets in the Middle East, North Africa, and Türkiye (MENAT).

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: Entry level / No experience required

Key Responsibilities

• Create a welcoming and connected environment for all guests.
• Support the front desk and guest service operations effectively.
• Assist in handling guest inquiries and resolving concerns promptly.
• Ensure adherence to Marriott standards and service protocols.
• Collaborate with team members to enhance overall guest satisfaction.

Requirements

• Team player with a positive attitude and passion for hospitality.
• Excellent communication and interpersonal skills.
• Ability to work in a diverse, multicultural team.
• Flexibility to work various shifts including weekends and holidays.
• Commitment to Marriott International’s values and culture.

Benefits

• Opportunities for professional development and career growth within Marriott International.
• Work in a collaborative and supportive global team environment.
• Gain valuable hospitality experience in a leading international hotel brand.
• Access to employee discounts and other Marriott benefits.
• Engaging and inclusive work culture.
• Experience Marriott’s global brand excellence.