India telecalling

Job Overview

Sundus is seeking an enthusiastic India Telecaller to join their team in Abu Dhabi, United Arab Emirates. In this role, you will be responsible for outbound calling and engaging with clients or customers primarily from India, supporting Sundus’s comprehensive HR and workforce solutions.

Company Overview

Sundus is a leading, 100% Emirati-owned workforce solutions and HR service provider, driving organizational transformation across the UAE for nearly three decades. Operating at the intersection of global talent dynamics and localized market intelligence, we deliver fully compliant, ISO-certified capabilities spanning executive search, strategic recruitment, manpower outsourcing, and HR advisory. As a trusted partner to enterprises and government entities alike, we accelerate business performance by shaping agile workforces and advancing critical nationalization objectives. Driven by a commitment to operational integrity and transparency, Sundus empowers organizations to navigate a complex commercial landscape with resilient, high-impact talent strategies.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Conduct outbound calls to potential clients or customers residing in India.
• Effectively communicate information regarding Sundus’s HR services and solutions.
• Address client inquiries, provide support, and resolve basic issues promptly.
• Maintain accurate and detailed records of all customer interactions and call outcomes.
• Adhere strictly to communication scripts, quality standards, and company guidelines.
• Work towards achieving daily and weekly call volume and conversion targets.

Requirements

• Fluency in Hindi and English, both verbal and written, is essential.
• Possess excellent verbal communication skills and a clear, professional speaking voice.
• Ability to thrive and perform efficiently in a fast-paced call center or telecalling environment.
• Proficiency in basic computer applications and willingness to learn CRM software.
• Strong active listening skills and a proactive approach to problem-solving.
• A customer-focused attitude with a positive and resilient demeanor.

Benefits

• Opportunity to join a leading and reputable Emirati-owned HR service provider.
• Gain valuable experience in a dynamic and supportive professional setting.
• Exposure to international client engagement and diverse business practices.
• Clear pathways for professional development and career advancement within Sundus.
• Enjoy a competitive compensation package and comprehensive employee benefits.
• Become part of an inclusive and collaborative workplace culture.