IT Specialist (BOG)
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| Company Name | Horatio |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Bogota, D.C., Capital District, Colombia |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Horatio is seeking an IT Specialist to join their team in Bogota, D.C., Colombia. This entry-level role is designed for individuals looking to start their career in information technology, contributing to the technical support and IT infrastructure of a fast-growing customer support outsourcing firm.
Company Overview
Horatio is a next-generation and tech-enabled customer support outsourcing firm aimed at providing a reliable and trusted handpicked team to allow businesses to “do what they do best and Hire Horatio for the rest.” Horatio partners with high-growth and innovative companies to develop their customer support strategy and provides a dedicated handpicked team to execute.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-level technical support and troubleshooting for hardware and software issues.
- Assist in the setup, configuration, and maintenance of workstations and user accounts.
- Monitor and respond to IT support requests, ensuring timely resolution.
- Help manage IT asset inventory and track software licenses.
- Contribute to documenting IT procedures and common issue resolutions.
- Support the implementation of IT security best practices and policies.
Requirements
- High school diploma or equivalent; relevant technical certifications (e.g., CompTIA A+) are a plus.
- Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills, with a customer-service oriented approach.
- Ability to learn new technologies quickly and adapt to a dynamic environment.
- Capable of working independently and collaboratively within a team.
Benefits
- Opportunity to launch and grow a career in the dynamic field of information technology.
- Work in a fast-paced, innovative, and tech-enabled company culture.
- Access to professional development and continuous learning opportunities.
- Collaborate with a supportive and dedicated team in a growing firm.
- Gain valuable experience in IT infrastructure and user support.
- Competitive compensation package and a positive work environment.