IT Support
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| Company Name | Dicetek LLC |
| Company Type | Private |
| Job Type | Contract |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Dicetek LLC is seeking an IT Support professional for a contract position in Dubai, UAE. This role involves providing essential technical assistance within a global IT solutions environment, contributing to the seamless operation of IT systems and supporting users effectively.
Company Overview
Dicetek is a global IT Solutions and Services Company, incorporated in 2006 with its Head Quarters in Singapore. With established offices in India, UAE, Singapore & the USA, Dicetek specializes in providing IT Solutions, IT Consulting, and Professional Services across diverse verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Manufacturing, and Sales Automations. The company is known for its solid performance and reputation for providing excellent services to clients, maintaining high standards of integrity and thought leadership in the evolving world of information technology.
Quick Details
- Salary Range: Market Competitive
- Job Type: Contract
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Respond to IT support requests via phone, email, or ticketing system promptly and professionally.
- Install, modify, and repair computer hardware, software, and peripheral equipment.
- Run diagnostic programs to resolve problems and troubleshoot issues efficiently.
- Document all IT support activities and resolutions accurately in the helpdesk system.
- Assist with basic network troubleshooting and user account management tasks.
Requirements
- Basic understanding of computer systems, mobile devices, and other technology products.
- Ability to diagnose and resolve fundamental technical hardware and software issues.
- Excellent communication and interpersonal skills to interact with users effectively.
- Strong problem-solving abilities and a keen attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Fluency in English (written and verbal) is essential for this role.
Benefits
- Opportunity to work with a leading global IT solutions and services company.
- Exposure to diverse IT environments and various industry verticals.
- Gain valuable hands-on experience in technical support and IT consulting.
- Work in a dynamic and rapidly evolving technology sector.
- Collaborate with a specialist team of experienced IT Consultants.
- Potential for professional development and career growth within Dicetek’s global network.