IT Support Engineer
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| Company Name | Haystack |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | €35,000.00/yr – €35,000.00/yr |
| Location | Austria |
| Qualifications | None / No Formal Education |
| Experience | 5 Year+ |
Job Overview
An IT Support Engineer at Haystack in Austria will be responsible for ensuring the smooth operation of internal IT systems and providing comprehensive technical assistance to employees. This role is crucial for maintaining an efficient and productive tech-driven environment within our innovative platform.
Company Overview
Haystack combines AI and expert vetting to deliver world-class tech candidates who are engaged, aligned, and ready to interview. Trusted by over 400,000+ tech candidates across various specializations like Software Engineering, Data, Design, DevOps, Cloud, and Tech Management, Haystack also serves hundreds of employers. From startups and scale-ups like Atom Bank and DuckDuckGo to established enterprises such as American Express and AWS, Haystack connects companies with qualified tech talent they can’t find anywhere else.
Quick Details
- Salary Range: €35,000.00/yr – €35,000.00/yr
- Job Type: Full-time
- Experience: 5 Year+
- Qualifications: None / Open to all applicants
Key Responsibilities
- Provide technical support and troubleshooting for hardware and software issues.
- Manage and maintain internal IT infrastructure, networks, and systems.
- Assist employees with IT-related inquiries and problem resolution promptly.
- Install, configure, and update workstations, software, and peripheral devices.
- Ensure data security, system integrity, and adherence to IT policies.
- Document IT procedures, solutions, and inventory for knowledge sharing.
Requirements
- Proven experience in IT support or a similar technical role.
- Strong knowledge of operating systems (Windows, macOS, Linux) and common office applications.
- Familiarity with network protocols, hardware components, and basic troubleshooting.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills for effective user support.
- Ability to work independently and collaboratively within a dynamic team environment.
Benefits
- Competitive annual salary package.
- Opportunity to work with a leading tech talent platform at the forefront of innovation.
- Professional growth and development in a dynamic IT environment.
- Collaborative and innovative work culture.
- Exposure to a wide range of cutting-edge technologies and systems.
- Supportive team focused on employee success and continuous learning.