IT Support Engineer
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| Company Name | Medworks Medical |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Dubai, Dubai, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Medworks Medical is seeking a dedicated IT Support Engineer to join their team in Dubai, United Arab Emirates. This role is essential for maintaining smooth IT operations and providing technical assistance within a dynamic healthcare distribution environment, contributing to the company’s mission of transforming healthcare access.
Company Overview
Medworks is a pioneering healthcare distribution company established in 2019, committed to transforming access to top-quality medical devices and consumer healthcare solutions globally. Headquartered in the UAE, with subsidiaries in Oman, India, and Jordan, Medworks specializes in fields like ENT and Orthopedics, offering innovative products to empower healthcare providers and patients.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-line technical support for hardware, software, and network issues.
- Troubleshoot and resolve IT problems for end-users promptly and efficiently.
- Install, configure, and maintain computer systems and applications.
- Monitor IT infrastructure and ensure system availability and performance.
- Manage IT asset inventory and documentation.
- Assist in implementing and enforcing IT security best practices.
Requirements
- Strong understanding of IT systems, operating systems (Windows, macOS), and common software.
- Basic knowledge of network principles and troubleshooting (TCP/IP, Wi-Fi).
- Excellent problem-solving and diagnostic skills.
- Effective communication and interpersonal abilities.
- Customer-focused approach with a commitment to user satisfaction.
- Ability to work independently and collaboratively in a fast-paced environment.
Benefits
- Opportunity to work within a leading and innovative healthcare distribution company.
- Exposure to diverse IT challenges and cutting-edge medical technologies.
- Collaborative and supportive team environment.
- Potential for professional development and career growth.
- Contribute to a company making a significant impact on global healthcare.
- Competitive remuneration package and employee benefits.