IT Support Engineer (m/w/d)

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Company NameHIRET – hire & retain
Company TypePrivate
Job TypeFull-Time
Salary RangeMarket Competitive
LocationBaden, Lower Austria, Austria
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

HIRET – hire & retain is seeking an Entry-level IT Support Engineer to join their team in Baden, Lower Austria, Austria. This role involves providing technical assistance and ensuring smooth IT operations for clients, contributing to efficient and reliable IT environments.

Company Overview

HIRET – hire & retain is a private business consulting and services company based in Baden, Lower Austria, Austria. Specializing in supporting startups and SMEs, HIRET focuses on fostering healthy growth by optimizing processes, leadership, and recruiting. They aim to provide clarity, structure, and effective collaboration, enabling companies to grow stably and independently through tailored solutions in recruiting, onboarding, process work, and team development.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide first-level technical support and troubleshooting for hardware and software issues.
  • Assist users with IT-related inquiries and resolve problems efficiently.
  • Install, configure, and maintain IT equipment and systems.
  • Document technical procedures, solutions, and user guides.
  • Collaborate with team members to enhance IT service delivery.
  • Monitor system performance and escalate complex issues to senior staff.

Requirements

  • Proven interest in Information Technology and technical problem-solving.
  • Basic understanding of operating systems (Windows, macOS) and common software applications.
  • Excellent communication and interpersonal skills.
  • Strong analytical and troubleshooting abilities.
  • Ability to work independently and as part of a team.
  • Willingness to learn new technologies and adapt to evolving IT environments.

Benefits

  • Opportunity to gain hands-on experience in a dynamic IT support role.
  • Work in a supportive and collaborative consulting environment.
  • Exposure to various IT systems and client challenges.
  • Professional development and continuous learning opportunities.
  • Be part of a company focused on healthy growth and structured collaboration.
  • Competitive compensation package and work-life balance.

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