IT Support Specialist

Job Overview

Evondos Suomi is seeking an Entry-level IT Support Specialist to join their team in Salo, Southwest Finland. This role involves providing technical assistance and support related to computer systems, hardware, and software, ensuring the smooth operation of IT services within the company’s innovative health technology environment.

Company Overview

Evondos Group is Europe’s leading provider of automated medication dispensing services, offering significant quality and cost benefits to professional home care organizations. Their unique service ensures clients receive correct medication doses at the right time, enhancing therapy quality and supporting independent living at home. With over 350 employees across the Nordics and the Netherlands, Evondos Group serves tens of thousands of users daily. The company’s headquarters are in Helsinki, with major operations and production facilities located in Salo, Finland.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None / Open to all applicants
• Experience: No Experience / Fresh

Key Responsibilities

• Provide first-line technical support and troubleshooting for hardware, software, and network issues.
• Assist users with IT-related inquiries, system access, and application usage.
• Install, configure, and maintain computer systems, peripheral equipment, and software applications.
• Document IT support procedures, resolutions, and common solutions.
• Collaborate with the broader IT team to resolve more complex technical problems.
• Ensure the smooth and efficient operation of IT equipment and services within the company.

Requirements

• Basic understanding of computer systems, operating systems (e.g., Windows, macOS), and common software applications.
• Strong problem-solving abilities and attention to detail.
• Excellent communication and interpersonal skills, with a customer-service oriented mindset.
• Ability to learn new technologies and processes quickly.
• Proactive approach to identifying and addressing potential IT issues.
• No prior professional experience required; a passion for information technology is essential.

Benefits

• Opportunity to launch and grow a career in IT support within a leading health technology company.
• Work in a supportive, collaborative, and innovative team environment.
• Gain hands-on experience with cutting-edge medical equipment and IT infrastructure.
• Competitive salary and a comprehensive benefits package.
• Professional development and continuous learning opportunities.
• Contribution to a service that significantly improves people’s quality of life.