IT Support Technician
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| Company Name | AVASO Technology Solutions |
| Company Type | Private |
| Job Type | Part-Time |
| Salary Range | Market Competitive |
| Location | Guntramsdorf, Lower Austria, Austria |
| Qualifications | None / No Formal Education |
| Experience | 2 Year+ |
Job Overview
AVASO Technology Solutions is seeking an IT Support Technician to join their team in Guntramsdorf, Lower Austria, Austria. This role involves providing crucial technical assistance and support across distributed IT environments, maintaining IT assets and infrastructure to ensure smooth operations for enterprises and technology partners.
Company Overview
AVASO Technology Solutions is a global end-to-end field services ecosystem provider, operating in over 180 countries. They help enterprises and technology partners deploy, support, manage, and recover IT assets and infrastructure across distributed environments. AVASO integrates onsite support, dispatch services, service desk, and IT asset disposal into one delivery ecosystem, supported by their Field Force App and Warehouse Management System for real-time visibility and control.
Quick Details
- Salary Range: Market Competitive
- Job Type: Part-time
- Qualifications: None
- Experience: 2 Year+
Key Responsibilities
- Provide technical support and troubleshooting for IT hardware, software, and network issues.
- Assist in the deployment, installation, and configuration of IT assets and infrastructure.
- Respond to user inquiries and resolve technical problems in a timely and efficient manner.
- Perform routine maintenance and upgrades on systems to ensure optimal performance.
- Document all support activities and resolutions in the service management system.
- Collaborate with team members to enhance overall IT service delivery and customer satisfaction.
Requirements
- Proven experience in IT support or a related technical role (2+ years).
- Strong diagnostic and problem-solving skills for various IT systems.
- Excellent communication and interpersonal abilities to assist diverse users.
- Ability to work independently and manage multiple tasks effectively.
- Familiarity with IT service management tools and best practices.
- Flexibility to adapt to various technical challenges and work in a dynamic environment.
Benefits
- Opportunity to work with a global leader in IT field services and technology solutions.
- Gain valuable experience supporting diverse IT environments and clients.
- Work in a collaborative and supportive team culture.
- Potential for professional growth and skill development within the company.
- Flexible part-time work arrangements.
- Contribute to critical IT infrastructure support across a wide geographical reach.
