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IT Support Technician (m/f/d)

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Company NameZoi
Company TypeNGO
Job TypeFull-Time
Salary RangeMarket Competitive
LocationHo Chi Minh City Metropolitan Area
QualificationsNone / No Formal Education
ExperienceNo Experience / Fresh

Job Overview

Zoi is seeking an IT Support Technician to join their team in the Ho Chi Minh City Metropolitan Area, Vietnam. This entry-level role involves providing essential technical support to ensure smooth IT operations and contribute to the company’s innovative mission.

Company Overview

Zoi transforms manufacturing and retail enterprises through AI-first strategies that deliver measurable business value. We implement, operate, and scale solutions that turn AI adoption into competitive advantage. With over 500 specialists across 7 countries, Zoi is a Google Cloud Partner of the Year 2025, AWS Premier, Azure, and SAP Silver Partner, known for bridging enterprise IT and modern technology. Learn more at https://www.zoi.tech.

Quick Details

  • Salary Range: Market Competitive
  • Job Type: Full-time
  • Qualifications: None / Open to all applicants
  • Experience: No Experience / Fresh

Key Responsibilities

  • Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • Respond to help desk requests in person, via phone, or electronically.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Assist with onboarding new users and setting up their IT equipment.
  • Maintain daily performance of computer systems and networks.

Requirements

  • Entry-level understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve basic technical issues.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Eagerness to learn and adapt to new technologies.
  • Ability to work independently and as part of a team.

Benefits

  • Opportunity to work with an innovative company at the forefront of AI transformation.
  • Professional development and growth opportunities.
  • Collaborative and supportive team environment.
  • Exposure to diverse technologies and enterprise solutions.
  • Chance to contribute to impactful projects globally.
  • Competitive compensation package.

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