Junior Collections with Slovene

Job Overview

Deloitte is seeking a Junior Collections specialist with Slovene language skills to join their team in Wrocław, Poland. This hybrid role involves managing collection activities and contributing to the financial health of the organization, focusing on efficient resolution of outstanding payments.

Company Overview

Deloitte is a leading global professional services network, driving progress by helping clients become leaders in their fields. Investing in diverse talents, Deloitte empowers its people to achieve more, combining expert advice with action and integrity. The company is comprised of legally separate and independent member firms worldwide, known for their commitment to strengthening clients and society. Deloitte offers services in various sectors including Accounting/Auditing, Finance, and Business Consulting.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: None
• Experience: 1 Year+

Key Responsibilities

• Manage and execute collection activities for assigned accounts, primarily focusing on Slovene-speaking clients.
• Communicate effectively with clients via phone, email, and other channels to resolve outstanding payments.
• Accurately reconcile accounts and meticulously record all collection activities in the internal systems.
• Collaborate closely with internal teams, such as sales and finance, to address client queries and payment disputes.
• Identify, investigate, and escalate complex collection issues to senior team members for timely resolution.
• Ensure strict compliance with company policies, collection regulations, and data protection guidelines.

Requirements

• Proficiency in Slovene language (verbal and written) is essential for communication with clients.
• Previous experience in collections, accounts receivable, or a finance-related role (1+ year) is required.
• Strong communication, negotiation, and interpersonal skills to handle client interactions effectively.
• Ability to work efficiently in a hybrid model, balancing remote and in-office presence in Wrocław, Poland.
• Good understanding of basic accounting principles and standard collection processes.
• Detail-oriented with excellent organizational skills to manage multiple accounts and tasks.

Benefits

• Opportunity to work for a leading global professional services network, gaining valuable industry exposure.
• Flexible hybrid work arrangement offering a balance between remote work and office collaboration.
• Extensive professional development and career growth opportunities within a large, diverse organization.
• Access to a collaborative, inclusive, and supportive work environment.
• Competitive compensation and a comprehensive benefits package.
• Chance to contribute to high-impact client projects and the financial health of the firm.