Junior IT Support
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| Company Name | Fortray Global Service Limited |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | New York City Metropolitan Area |
| Qualifications | Bachelor’s Degree |
| Experience | No Experience / Fresh |
Job Overview
Fortray Global Service Limited is seeking a Junior IT Support professional to join their team in the New York City Metropolitan Area. This entry-level role involves providing high-impact IT solutions and supporting client environments, contributing to scalable and secure operations, and ensuring technology functions seamlessly for businesses.
Company Overview
Fortray Global Service Limited is a private IT services and consulting firm with a global presence, partnering with businesses to deliver high-impact IT solutions, industry-aligned digital training, and enterprise-grade managed IT services. Since 2011, Fortray has specialized in helping organizations scale faster, secure their environments, and bridge mission-critical capability gaps through a global network of IT professionals. Their culture is built by technologists, powered by data, and driven by results.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: Bachelor’s Degree
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-line technical support for IT-related issues to clients and internal staff.
- Assist in troubleshooting hardware, software, and network problems.
- Monitor and maintain IT systems to ensure optimal performance and security.
- Document support activities and contribute to the knowledge base.
- Collaborate with senior IT team members on complex technical challenges.
- Ensure timely resolution of user requests and incidents.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Strong interest in IT support and problem-solving.
- Excellent communication and interpersonal skills.
- Ability to learn new technologies quickly and adapt to new challenges.
- Basic understanding of operating systems, networking, and common applications.
- Proactive and customer-focused approach with a desire to deliver outcomes.
Benefits
- Opportunity to work with cutting-edge technology solutions and platforms.
- Access to professional development and industry-aligned digital training programs.
- Mentorship from experienced IT professionals and technology leaders.
- Dynamic and results-driven work culture focused on innovation.
- Exposure to enterprise-grade managed IT services and diverse client environments.
- Clear path for career growth within a global IT services firm.