Junior IT Technician
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| Company Name | Capital Surveys |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Abu Dhabi Emirate, United Arab Emirates |
| Qualifications | None / No Formal Education |
| Experience | 1 Year+ |
Job Overview
We are looking for a skilled and reliable professional to join our team as a Junior IT Technician. If you thrive in a dynamic environment, possess strong technical abilities, and have a passion for delivering excellent user support, we would love to hear from you.
Company Overview
Capital Surveys is a company specializing in civil engineering and information technology solutions, located in Abu Dhabi Emirate, United Arab Emirates. They are dedicated to providing excellent user support and fostering a dynamic and inclusive work environment.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None
- Experience: 1 Year+
Key Responsibilities
- Install, configure, and maintain computer hardware, software, networks, and related IT equipment across the organisation.
- Provide proactive first and second-line technical support for all users, diagnosing and resolving IT issues promptly in line with service standards.
- Monitor and maintain accurate records of IT assets, hardware inventory, and software licences using established asset management systems.
- Troubleshoot problems with desktops, laptops, printers, and network devices, escalating issues when necessary in accordance with company guidelines.
- Collaborate with IT colleagues to implement regular system updates, security patches, and antivirus processes to safeguard network integrity and data security.
- Assist with the onboarding and offboarding of users by setting up accounts, deploying devices, and managing user permissions within company systems.
Requirements
- Proven experience in a hands-on IT Technician, IT Support, or Helpdesk role, office, or multi-department environment.
- Excellent knowledge of Windows and Mac operating systems, MS Office Suite, and standard business applications.
- Basic networking skills, including familiarity with TCP/IP, Wi-Fi configuration, and troubleshooting network connectivity issues.
- Commitment to confidentiality, data protection, and compliance with all relevant IT security policies.
- Ability to adapt to new technologies and willingness to learn as the IT environment evolves.
Benefits
- Be part of a supportive and collaborative team that values professional growth and ongoing training.
- Opportunity to make a positive impact by ensuring business continuity and operational efficiency through robust IT support.
- Inclusive and welcoming workplace where all individuals are respected and valued for their unique contributions.