Junior Technical Support
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| Company Name | Engineering Albania |
| Company Type | Private |
| Job Type | Full-Time |
| Salary Range | Market Competitive |
| Location | Tirana, Albania |
| Qualifications | None / No Formal Education |
| Experience | No Experience / Fresh |
Job Overview
Engineering Albania is looking for a Junior Technical Support professional to join their team in Tirana, Albania. This entry-level role focuses on providing essential technical assistance, ensuring the smooth operation of IT systems, and contributing to quality assurance within the dynamic IT Services and IT Consulting sector.
Company Overview
Engineering Albania, a proud member of the Engineering Group, is a leading IT services and consulting firm headquartered in Tirana, Albania. The Engineering Group, with over 50 companies across 21 countries, excels in digital transformation, leveraging advanced technologies like Artificial Intelligence, Digital Twin, Cybersecurity, and Cloud to support businesses globally. They are committed to innovation and human capital development, positioning themselves as a key player in creating digital ecosystems for continuous business transformation.
Quick Details
- Salary Range: Market Competitive
- Job Type: Full-time
- Qualifications: None / Open to all applicants
- Experience: No Experience / Fresh
Key Responsibilities
- Provide first-line technical support to users, troubleshooting hardware and software issues.
- Assist in the maintenance and monitoring of IT systems and network infrastructure.
- Document technical issues and solutions, contributing to the knowledge base.
- Collaborate with senior technical staff to resolve complex problems.
- Participate in quality assurance activities related to IT services and deployments.
Requirements
- Enthusiasm for IT and technology with a strong desire to learn.
- Basic understanding of computer systems, networks, and common software applications.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills for effective user support.
- Ability to work independently and as part of a team in a fast-paced environment.
- Flexibility to adapt to new technologies and evolving support needs.
Benefits
- Opportunity to start a career in a leading international IT Services and Consulting group.
- Exposure to cutting-edge digital technologies like AI, Cybersecurity, and Cloud.
- Professional growth and learning opportunities through the IT & Management Academy.
- Work in a dynamic and innovative global team environment.
- Competitive salary and comprehensive benefits package.
- Contribution to impactful projects within diverse market segments.