Key Account Manager

Job Overview

Lugera Talent Solutions Croatia is seeking a dynamic Key Account Manager to join their team in Zagreb, Croatia. In this pivotal role, you will be responsible for managing and growing key client relationships, ensuring the delivery of exceptional talent solutions, and contributing to the overall success of both clients and candidates.

Company Overview

As a part of the Lugera Group, Lugera Talent Solutions, formerly known as Adecco Croatia, holds a strong position in the world of human resources with over 28 years of experience, and presence in 11 countries. Our group is a leader in innovations in the field of employment and talent management. Our goal is not only to improve the careers of individuals but also to create long-term partnerships with clients and candidates we work with. With us, work becomes more than just a job; it becomes a path to a more fulfilling and productive life. For our clients, we offer customized solutions that help in attracting and retaining talented individuals, thus ensuring their competitiveness and success in the rapidly changing business environment. With Lugera Talent Solutions, employers and employees can expect a partnership focused on achieving a common goal; a successful, motivating, and satisfying work environment. Our mission is to connect candidates with jobs that not only match their skills and ambitions but also encourage motivation, success, and professional development. We understand the importance of finding the right job, not just as a source of income, but as an opportunity for development, learning, and progress.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 5 Year+

Key Responsibilities

• Manage and nurture a portfolio of key client accounts to ensure long-term partnerships.
• Develop and implement account strategies to achieve sales targets and client satisfaction.
• Understand client needs and provide tailored HR and talent solutions.
• Collaborate closely with internal recruitment teams to ensure seamless service delivery.
• Negotiate contracts and terms, ensuring mutually beneficial agreements.
• Identify new business opportunities and expand service offerings within existing accounts.

Requirements

• Proven experience as a Key Account Manager or in a similar B2B sales role, preferably within HR or recruitment.
• Strong understanding of the talent acquisition landscape and client-centric solutions.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to build and maintain strong client relationships.
• Results-oriented with a strong track record of meeting and exceeding sales targets.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits

• Opportunity to join a leading international HR and talent solutions group.
• Clear pathways for professional growth and career development.
• Work in a dynamic, supportive, and collaborative team environment.
• Competitive compensation package with performance-based incentives.
• Chance to make a significant impact on clients’ talent strategies.
• Engaging work that connects individuals with fulfilling careers.