L2 Network Engineer

Job Overview

Movate is seeking a skilled L2 Network Engineer to join its team in Heredia, Costa Rica. This role involves providing essential support for network infrastructure, ensuring optimal performance, and resolving complex network-related issues to maintain seamless operations for a leading digital technology company.

Company Overview

Movate is a dynamic digital technology and customer experience services company known for its boundless agility and human-centered innovation. With over 11,700 dedicated Movators across 20 global locations and a vast gig network spanning 60 countries, Movate helps growth-oriented companies thrive by leveraging diverse talent and driving client outcomes. It is recognized as one of the most awarded and analyst-accredited companies in its revenue range, committed to disrupting the industry.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: Bachelor’s Degree
• Experience: 3 Year+

Key Responsibilities

• Monitor and maintain network infrastructure, ensuring high availability and performance.
• Provide Level 2 support for network incidents, troubleshooting and resolving complex problems efficiently.
• Configure, implement, and manage network devices including routers, switches, and firewalls.
• Implement and enforce network security measures and protocols to protect data and systems.
• Collaborate with L1/L3 support teams and other IT departments for effective incident management and project delivery.
• Document network configurations, operational procedures, and troubleshooting guides accurately.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related engineering field.
• Minimum of 3 years of hands-on experience in network engineering or network operations, with L2 support expertise.
• Strong understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), and switching technologies.
• Proven experience with network security devices, including firewalls and VPNs.
• Relevant industry certifications (e.g., CCNA, CCNP) are highly preferred.
• Excellent problem-solving abilities, analytical skills, and clear communication.

Benefits

• Opportunity to work with a leading global digital technology and customer experience services company.
• Significant professional development and career growth opportunities within a dynamic environment.
• Be part of a collaborative, innovative, and supportive work culture.
• Access to a competitive salary and comprehensive benefits package.
• Exposure to diverse international projects and client outcomes.
• Join an award-winning and analyst-accredited organization.