Lobby Ambassador – Guest Relations

Job Overview

Jumeirah Zabeel Saray is seeking a Lobby Ambassador for Guest Relations in the United Arab Emirates. This role contributes to the exceptional guest experience offered by Jumeirah properties worldwide.

Company Overview

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across the Middle East, Europe, Asia and Africa. Renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences, Jumeirah is synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests.

Quick Details

• Salary Range: Market Competitive
• Job Type: Full-time
• Qualifications: none
• Experience: No Experience / Fresh

Key Responsibilities

• Welcome and engage guests in a warm and friendly manner.
• Provide exceptional guest service and anticipate their needs.
• Assist guests with inquiries and provide information about hotel services and facilities.
• Manage guest relations and ensure a positive and memorable stay.
• Collaborate with other departments to ensure seamless service delivery.
• Maintain a professional and polished appearance at all times.

Requirements

• Excellent communication and interpersonal skills.
• A passion for hospitality and delivering outstanding customer service.
• Ability to work effectively in a fast-paced environment.
• Flexibility to work various shifts, including weekends and holidays.
• A positive attitude and a team-oriented mindset.

Benefits

• Opportunity to work with a globally recognized luxury hospitality brand.
• Competitive salary and benefits package.
• Professional development and career advancement opportunities within Jumeirah.
• Be part of a dynamic and supportive team environment.
• Experience in a prestigious and beautiful hotel setting.